Guest Info Hub & Covid Safe Stay Policy

Quicklinks: Evening Menu | Room Service Menu | Spa Brochure

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Dear Guest,

We look forward to re-opening our doors at 12.30pm on Monday 29th June for Accommodation, Food & Beverage and welcoming our Leisure Club Members and Spa Guests from July 3rd. We are closely monitoring ongoing advice and directives from the Irish Government, HSE and WHO (World Health Organisation) and we would like to share some of the many actions we are taking throughout the Hotel, Leisure Club & Spa to enhance the safety of your visit.

Please scroll down for a full list of re-opening dates and safety procedures across all our departments.

What we are doing throughout the Hotel, Leisure Club & Spa:

Detailed Covid Action Plan and Policy in place
Staff fully trained in Hotels Covid Policy and procedures
Physical Distancing and property signage in place
Cleaning & Disinfection Protocol in place
Increased staffing to ensure regular cleaning and disinfecting
Hand Sanitisation points provided throughout the hotel

Checking In & Out

Check in time is 4pm
One way queue system at Reception (Please adhere to signage and markings)
Only one guest per party to queue for Check-in (Large groups should nominate one person to check in all rooms)
If the queue is full please have a seat in the lobby and queue when there is availability
Guests will be asked to pre-pay for their stay on arrival
Guests will be asked to book Breakfast & Dinner time on arrival
We can no longer offer luggage storage but Porterage will be available
Protective screen installed at Reception Desk
We no longer can offer the facility to charge items to your stay (All items must be paid as taken)
Check-out time is 12pm
Express check-out available for pre-payed guests

Lobby

Furniture spaced out to maintain social distancing
Sanitisation Stations in place
All furnishings sanitised

Bar & Restaurant

Food & Beverage will be available from June 29th
Guests should wait to be seated
Table Service only for Food & Beverage
We no longer can offer the facility to charge items to your stay (All items must be paid as taken)
Tables are spaced to ensure social distancing
QR Codes to view Menu on your own device
Printed Menus available on request and are single use only
Sanitisation of tables between guests
Sugar, Salt, Pepper, Sauces etc. served in sachets on request
One Evening Menu served throughout the Hotel

>> View Evening Menu <<

Evening Menu Serving Times:

Monday – Thursday | 2.30pm - 9.30pm
Friday & Saturday | 3.00pm - 9.30pm
Sunday | 5.00pm - 9.30pm

Carvery

Our Carvery will be open from Monday June 29th at 12.30pm.
Guests should wait to be seated before joining the queue
Guests will be called to place their order and pay at the Carvery counter
All Cutlery, Condiments, Water Glasses are kept in a regularly sterilized area and will be served to you by a member of staff

Carvery Serving Times:

Monday to Thursday | 12.30pm - 2.30pm
Friday & Saturday | 12.30pm - 3.00pm
Sunday | 12:00pm - 5.00pm

Health & Leisure Club

Swimming Pool & Gym will be open to Members from 3rd July
Slots must be booked in advance for both Swimming Pool & Gym
Sauna, Steamroom & Jacuzzi will be closed until further notice
Showers will not be accessible so we can kindly ask guests to dry off in the Changing Room or beach dry on the Pool Deck
Changing Rooms will not be accessible for Gym users - please come ready to train (Members - please scroll down for full Gym & Pool info)

Residents Information:

Gym and Pool slots are available between 10am – 6pm and should be booked directly with Leisure Club by dialling 107 from your bedroom
Please verify whether you require a Swim Lane or the Open Zone and confirm the number of Residents you wish to book for
Swimmers & Walkers will need to book Swim Lane - Open Zone will be used primarily for Families & Kids

Member Information:

We would like to take this moment to thank all our valued Members for your patience in these difficult circumstances. We know you are eager to return and we cannot wait to welcome you. Our Team have been working hard to ensure we have all safety procedures in place in our Pool and Gym ahead of our re-opening. Below you will find a new system that we will be implementing going forward. We will monitor this system on a weekly basis and make tweaks should we need to. We kindly ask you to bear with us as we move to a new normal and find our feet in these challenging times. We look forward to seeing you soon.

Gym & Pool slots are available between 8am – 8pm from Friday 3rd July.
Pre-bookings can be made from Wednesday 1st July at 11am
There will be no admittance without a pre-booking
Members can book a 50 minute Gym slot or 40 Minute Pool slot
We cannot guarantee back to back slots for Gym & Pool
Slots are available on a first come first served basis
Members can only book 1 day prior to the slot they wish to book
Members can book directly with Leisure Club on 0449349305, via Facebook Messenger to our Leisure Club page or at Leisure Club Reception after your session if you are booking the following day
Bookings via Facebook will be confirmed and be replied to by our Team - please ensure you have confirmation of your slot before arriving
Showers will not be accessible so we can kindly ask guests to dry off in the Changing Room or on the Pool Deck
Guests are welcome to beach dry on the Pool deck should they be uncomfortable using the changing facilities
Sauna, Steamroom and Jacuzzi are not accessible in line with guidelines
Changing Rooms & Lockers will only be accessible for Pool users and lockers will be allocated
All Pool users will need to verify whether they require a Swim Lane or the Open Zone
Swimmers & Walkers will need to book a Swim Lane - Open Zone will be used primarily for Families & Kids and recreational use
Families should confirm the number of guests they wish to book for at time of booking
Gym users must come ready to train and we advise you to not bring any valuables with you as lockers are not accessible
Please bring your own water and a towel - Water fountains will not be accessible in line with guidelines
Please familiarise yourself with all guidelines we have in place throughout the Leisure Club and maintain social distancing at all times, be it at Reception, in the Gym, in the Pool or in the Changing Rooms
No observing or seating on pool deck
Please respect your fellow members and guests and call us to cancel so we can open your slot for somebody else
We will monitor these systems on a weekly basis and make tweaks should we need to
We kindly ask you to bear with us as we move to a new normal and find our feet in these challenging times

Swimming Pool Protocol

We will use 6pm as an example Pool slot (40 minute session)

Guest will be allowed enter the Changing Roms when the previous guests have vacated the Club and the facilities have been fully sanitised
Whistle will sound at 6pm and your 40 minute session will commence
Whistle will sound at 6.40pm and guests should immediately finish their session and exit the Pool.
Showers will not be accessible so we can kindly ask guests to dry off in the Changing Room or on the Pool Deck and exit the Club by 6.50pm
The 7 o’clock guests will be allowed enter when the previous guests have vacated the Club, the facilities have been fully sanitised and staff have given you clearence to enter
Pool users will only be permitted in the Changing Rooms – no Gym users

Gym Protocol

We will use 6pm as an example Gym slot (50 minute session)

Guests will enter the Gym at 5.55pm – if you arrive earlier you will not be allowed enter
Your 50 minute session will commence at 6pm and end at 6.50pm
Guests should have sanitised all equipment they used and exit the Gym by 6.50pm
Changing Rooms will not be accessible for Gym users so we can kindly ask guests to exit the Club immediately
The 7 o’clock guests will be allowed enter when the previous guests have vacated the Club and staff have given you clearence to enter
No Gym users will be permitted in the Changing Rooms – Pool users only

Health & Leisure Club Opening Times:

Monday to Sunday | 8am - 8pm (pre-booking only)

Spa

We will be offering a reduced Spa Treatment Menu from Friday 3rd July
Pre-Bookings can be made from Wednesday 1st July at 11am
Our Spa Therapists will be wearing PPE at all times during your visit
Hand sanitiser stations will be provided throughout your visit
Our Spa Team have handpicked a range of Covid friendly relaxing Spa Treatments

View Spa Treatment Menu & Covid Safety Procedures

Initial Spa Opening Hours:

Friday 3rd July | 10.00am - 6.00pm
Saturday 4th July | 10.00am - 6.00pm
Sunday 5th July | 10.00am - 6.00pm

Spa Opening Hours from Wednesday 8th July:

Wednesday to Sunday | 10.00am - 6.00pm
Monday & Tuesday closed each week

Bedrooms

Fully sanitized room on arrival
Option of 'Do Not Enter' during stay
Upholstery sanitised
Unnecessary touch points such as menus, guest directories, pens, bibles, magazines all removed and available on request
Rooms aired between guests
Room Service available

>> See Room Service Menu <<

Watch our Guest Welcome Video below highlighting some key info for your stay.

Kids

All Kids must be supervised and must remain with their parents or guardian at all times
Kids Playground will be sterilised as per guidelines
No Kids Club at this time – we hope to resume by August Bank Holiday
Kids Camp will not be running this Summer
Kids Menu available >> View Menus <<

Weddings & Events

We are premitted to host Social Gatherings with social distancing (Weddings, Christenings, Family Gatherings) from July 20th
Extra hand sanitisation points provided around venue
Additional credit card machines provided to speed up contactless payment
Adequate space provided to ensure guests enjoy a safe environment
Table service from the Bar
Arrival Reception will be held in a Private Room
For Wedding enquiries, our Wedding Team would be delighted to showcase our Hotel to you via Zoom or organise a showaround for when we re-open >> Enquire Here <<

Kitchens & Food Preparation

Enhanced sanitisation protocols
Increased handwashing
Full HASSAP system in place

Both the WHO and HSE have publicly stated that there is no evidence to suggest that Covid-19 is passed on through food.

Gardens & Outdoor Benches

Furniture spaced out on lawns to maintain social distancing and cleaned regularly throughout the day
Our Lakewalk and Jetty stretching onto Lough Ennell will be open to help you unwind

With these safety steps in mind, click here to book your next Lakeside Escape

Our Reservations Team are available to assist with any queries Monday - Friday from 9.00am - 5.00pm by telephone on 044 93 40894 or by emailing info@bloomfieldhouse.com.

We look forward to welcoming you soon.

The Team at Bloomfield House Hotel, Leisure Club & Spa.