Guest Info Hub & Covid Safe Stay Policy

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Click here for our Hotel, Leisure Club & Spa Christmas Opening Hours

In line with Government Guidelines, all Guests should wear a face covering throughout the Hotel

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Dear Guest,

We are closely monitoring ongoing advice and directives from the Irish Government, HSE and WHO (World Health Organisation) and we would like to share some of the many actions we are taking throughout the Hotel, Leisure Club & Spa to enhance the safety of your visit.

What we are doing throughout the Hotel, Leisure Club & Spa:

All Guests should wear a face covering throughout the Hotel. Once seated for Food & Beverage, masks can be removed and should be worn when leaving your table
Detailed Covid Action Plan and Policy in place
Staff fully trained in Hotels Covid Policy and procedures
Physical Distancing and property signage in place
Cleaning & Disinfection Protocol in place
Increased staffing to ensure regular cleaning and disinfecting
Hand Sanitisation points provided throughout the hotel

Checking In & Out

Check in time is 4pm
One way queue system at Reception (Please adhere to signage and markings)
Only one guest per party to queue for Check-in (Large groups should nominate one person to check in all rooms)
If the queue is full please have a seat in the lobby and queue when there is availability
Guests will be asked to pre-pay for their stay on arrival
Guests will be asked to pre-book Breakfast & Dinner time on arrival
We can no longer offer luggage storage but Porterage will be available
Protective screen installed at Reception Desk
We no longer can offer the facility to charge items to your stay (All items must be paid as taken)
Check-out time is 12pm
Express check-out available for pre-payed guests

Lobby

Furniture spaced out to maintain social distancing
Sanitisation Stations in place
All furnishings sanitised

Breakfast

Guests will be asked to pre-book Breakfast time on arrival
Face coverings should be worn by guests when arriving to and leaving their table

Breakfast Serving Times:

Monday – Friday | 7am - 10am
Saturday, Sunday & Bank Holidays | 7.30am - 10.30am

Bar & Restaurant

Open to Non-Residents from Friday 4th December

Table Service for Food & Beverage available throughout your stay
Guests should wait to be seated
We no longer can offer the facility to charge items to your stay (All items must be paid as taken)
Tables are spaced to ensure social distancing
QR Codes to view Menu on your own device
Printed Menus available on request and are single use only
Face coverings should be worn by guests when arriving to and leaving their table when in the Bar & Restaurant
A maximum of 6 people from no more than 3 households are permitted at a table
Sanitisation of tables between guests
Sugar, Salt, Pepper, Sauces etc. served in sachets on request
In line with Government Guidelines, ALL Guests are kindly asked to leave the Bar & Restaurant by 11.30pm. This includes both hotel residents and non-residents

>> View Evening Menu <<

Bar Menu Serving Times:

Monday to Thursday | 2.30pm - 9.00pm
Friday & Saturday | 3.00pm - 9.30pm
Sunday | 5:00pm - 9.00pm

The Restaurant is open every Friday & Saturday Night from 6pm - 9.30pm with a Four Course Menu available for €35.

Carvery

Open to Non-Residents from Friday 4th December

Carvery is served Monday - Sunday
Guests should wait to be seated before joining the queue
Guests will be called to place their order and pay at the Carvery counter
All Cutlery, Condiments, Water Glasses are kept in a regularly sterilized area and will be served to you by a member of staff

Carvery Serving Times:

Monday to Thursday | 12.30pm - 2.30pm
Friday & Saturday | 12.30pm - 3.00pm
Sunday | 12:00pm - 5.00pm

Sunday Lunch

Sunday Lunch is served in the Charles Brinsley Restaurant each Sunday afternoon from 12pm - 2.30pm.

Health & Leisure Club

Open to Members from Tuesday 1st December

General Club Information:

All Guests should wear a face covering when entering and exiting the Club
Please use the Hand Sanitiser provided throughout the Club
There will be no admittance to the Gym or Pool without a pre-booking
Please observe Social Distancing at all times in the Changing Rooms, Gym, Pool and Reception area
Please adhere to the timings of your session as we are trying to minimise the overlap of Pool and Gym users in the Changing Rooms as much as possible

Residents Information:

Gym and Pool slots are available between 10am – 6pm and should be booked directly with Leisure Club by dialling 107 from your bedroom
Please verify whether you require a Swim Lane or the Open Zone and confirm the number of Residents you wish to book for
Swimmers & Walkers will need to book Swim Lane - Open Zone will be used primarily for Families & Kids
Families should confirm the number of guests they wish to book for at time of booking
Last entry for children in the pool is 6pm
We kindly ask our Hotel Residents to shower in their bedrooms to help us reduce the number of people in the Changing Rooms

Members Information:

Please Book your Gym & Pool slots via the GymSync app
Gym & Pool slots are available between 06.30am – 9pm Monday to Friday & 07.30am - 8pm Saturdays, Sundays & Bank Holidays.
There will be no admittance without a pre-booking
Members can book a 50 minute Gym slot or 40 Minute Pool slot
Members can only book 1 day prior to the slot they wish to book
Members can book directly with Leisure Club on 0449349305, via Facebook Messenger to our Leisure Club page or at Leisure Club Reception after your session if you are booking the following day
Bookings via Facebook will be confirmed and be replied to by our Team - please ensure you have confirmation of your slot before arriving
All Pool users will need to verify whether they require a Swim Lane or the Open Zone
Swimmers & Walkers will need to book a Swim Lane - Open Zone will be used primarily for Families & Kids and recreational use
Families should confirm the number of guests they wish to book for at time of booking
Please respect your fellow members and guests and call us to cancel so we can open your slot for somebody else

Gym Rules

Maximum of 50 Minutes permitted in the Gym
Gym Sessions will commence on the half hour mark (5.30pm, 6.30pm etc.)
Please sanitise Gym equipment before and after use
Please bring your own towel and water - Water fountains are not accessible
If going from the Gym to the Pool, guests must change gear before entering onto the pool Deck - no Gym gear allowed in Pool

Swimming Pool Rules

Maximum of 40 Minutes permitted in Swimming Pool area including use of Sauna, Steamroom & Jacuzzi
Maximum of 10 Minutes permitted in the Sauna, Steamroom & Jacuzzi
Maximum of 2 people permitted in the Jacuzzi, 2 in the Sauna and 3 in the Steamroom
Swim Hats must be worn at all times
Pool users only allowed on Pool Deck
Last entry for Children in the Pool is 6pm
During Swimming Lessons, we ask that only one parent accompany their child to the Changing Room

Health & Leisure Club Opening Times:

Monday to Friday | 06.30am - 9pm (pre-booking only)
Saturdays, Sundays & Bank Holidays | 07.30am - 8pm (pre-booking only)

Spa

We will be offering a reduced Spa Treatment Menu
Pre-Bookings must be made by calling 044 93 40894 or email spa@bloomfieldhouse.com
Our Spa Therapists will be wearing PPE at all times during your visit
Hand sanitiser stations will be provided throughout your visit
Our Spa Team have handpicked a range of Covid friendly relaxing Spa Treatments

View Spa Treatment Menu & Covid Safety Procedures

Spa Opening Hours

Monday to Sunday | 10.00am - 6.00pm

Bedrooms

Fully sanitized room on arrival
Please note our Housekeeping Team will not enter your room during your stay
If you wish to have fresh towels, please hang the towels in a laundry bag on the outside of your door between the hours 9am-1pm
Sheet changes can be requested, please dial 0 from your Room
Based on Covid guidlines we have removed soft furnishings i.e throws, cushions etc.
Unnecessary touch points such as menus, guest directories, pens, bibles, magazines all removed and available on request
Rooms aired between guests
Room Service available
Please be aware that you cannot allow any other guests into your bedroom that are not booked into your room with you

>> See Room Service Menu <<

Watch our Guest Welcome Video below highlighting some key info for your stay.

Kids

All Kids must be supervised and must remain with their parents or guardian at all times
Kids Playground will be sterilised as per guidelines
Kids Camp will not be running this Summer
Kids Menu available >> View Menus <<

Weddings & Events

We are premitted to host Social Gatherings with social distancing and limited numbers (Weddings, Christenings, Family Gatherings)
Extra hand sanitisation points provided around venue
Additional credit card machines provided to speed up contactless payment
Adequate space provided to ensure guests enjoy a safe environment
Table service from the Bar
Arrival Reception will be held in a Private Room
For Wedding enquiries, our Wedding Team would be delighted to showcase our Hotel to you via Zoom or organise a showaround at the Hotel itself >> Enquire Here <<

Kitchens & Food Preparation

Enhanced sanitisation protocols
Increased handwashing
Full HASSAP system in place

Both the WHO and HSE have publicly stated that there is no evidence to suggest that Covid-19 is passed on through food.

Gardens & Outdoor Benches

Furniture spaced out on lawns to maintain social distancing and cleaned regularly throughout the day
Our Lakewalk and Jetty stretching onto Lough Ennell will be open to help you unwind

With these safety steps in mind, it's time to make a break for it! Click here to book your next Lakeside Escape

Our Reservations Team are available to assist with any queries Monday - Friday from 9.00am - 5.00pm by telephone on 044 93 40894 or by emailing info@bloomfieldhouse.com.

We look forward to welcoming you soon.

The Team at Bloomfield House Hotel, Leisure Club & Spa.